London’s No. 1 Data Recovery Company for External Hard Drives – 25 Years of Excellence

We are London’s most trusted experts in external hard drive data recovery, with 25 years of industry-leading experience. Whether you’re dealing with physical damage, firmware corruption, or accidental deletion, we provide reliable solutions to recover your valuable data.

Why Choose Us?

• 25 Years of Experience: Proven expertise in handling all types of external hard drive failures.
• Comprehensive Recovery Services: We recover data from all brands, interfaces, and fault types.
• Free Diagnostics: No-obligation assessment to determine the cause of the issue and recovery feasibility.
• Advanced Technology: Cleanrooms and cutting-edge recovery tools for maximum success rates.

We Recover Data from All Major External Hard Drive Brands

We recover data from the top 10 selling brands in the UK, including:

1. Western Digital (WD) – My Passport, Elements, and other models.
2. Seagate – Backup Plus, Expansion, and OneTouch drives.
3. Samsung – T Series SSDs and external drives.
4. LaCie – Rugged, d2, and Porsche Design models.
5. Toshiba – Canvio series and desktop drives.
6. SanDisk – Extreme Portable SSDs.
7. G-Technology – G-DRIVE and mobile drives for professionals.
8. ADATA – Durable and high-performance external drives.
9. Crucial – Portable SSDs like the X6 and X8 series.
10. Kingston – XS1000 SSDs and high-speed external storage.

We also support additional brands like:

• Buffalo
• Transcend
• iStorage
• OWC (Other World Computing)
• Verbatim

Supported Interfaces

We recover data from external hard drives using all common interfaces, including:

• USB 1.0, USB 2.0, USB 3.0
• USB-C
• Thunderbolt
• eSATA
• FireWire

Common External Hard Drive Faults We Handle

1. Physical Damage

• Cause: Dropping the drive, water damage, or impact.
• Symptoms: Clicking noises, no power, or unrecognized drive.
• Solution: Cleanroom recovery to repair internal components and extract data.

2. Bad Sectors

• Cause: Aging drive platters or interrupted data writing.
• Symptoms: Files cannot be accessed or copied, drive freezes during operations.
• Solution: Imaging tools bypass bad sectors to recover intact data.

3. Power Issues

• Cause: Faulty power supply, surge damage, or loose connections.
• Symptoms: Drive fails to spin up or intermittently disconnects.
• Solution: Repair or replacement of the PCB (Printed Circuit Board) to stabilize the drive.

4. Firmware Corruption

• Cause: Failed updates or sudden power interruptions.
• Symptoms: Drive not recognized, incorrect capacity displayed.
• Solution: Firmware reprogramming tools restore normal functionality.

5. Mechanical Failures

• Cause: Faulty read/write heads, motor failure, or spindle issues.
• Symptoms: Clicking, grinding, or ticking noises.
• Solution: Replacement of damaged parts in a cleanroom environment.

6. Partition Table Corruption

• Cause: Malware, improper resizing, or accidental partition deletion.
• Symptoms: Drive shows as unallocated or missing partitions.
• Solution: Partition recovery software reconstructs tables to restore access.

7. Malware and Ransomware Attacks

• Cause: Virus infections or malicious encryption ransomware.
• Symptoms: Files inaccessible, renamed, or encrypted.
• Solution: Specialized tools are used to decrypt and recover affected files.

8. Overheating

• Cause: Prolonged use without proper ventilation or exposure to high temperatures.
• Symptoms: Drive shuts down unexpectedly or slows down significantly.
• Solution: Stabilization and recovery of data from thermally damaged drives.

9. Accidental Formatting or Deletion

• Cause: Formatting the wrong drive or deleting files by mistake.
• Symptoms: Empty drive or missing files.
• Solution: Recovery software retrieves data if it hasn’t been overwritten.

Our Data Recovery Process

1. Free Diagnostics
   • Comprehensive evaluation to determine the cause of data loss.
2. Custom Recovery Plan
   • Tailored solutions for your specific external hard drive issue.
3. Secure Data Recovery
   • Recovery is performed in certified cleanrooms to ensure safe handling of sensitive data.
4. Data Delivery
   • Recovered files are securely returned to you on a device of your choice.

Why Trust Us for Your Data Recovery Needs?

With 25 years of expertise, we have built a reputation for excellence in recovering data from external hard drives. Whether it’s a physical failure, logical error, or malware attack, we use advanced techniques to recover your data with the highest success rates.